We’ve talked about why deploying AI may be a wise decision and the exciting tools at your disposal. But to truly get results on social media, you need to move beyond the hype and into action. Today, we’re getting practical, showing you exactly how AI can supercharge your social media strategy, from understanding your audience […]
AI-Powered Social Media Strategy: Getting Results that Matter Read More »
Think “AI” and futuristic robots might come to mind. While those might be part of AI’s future, the truth is that artificial intelligence is already changing how we do business – especially when it comes to reaching customers on social media. But what exactly is AI for social media? In the broadest sense, this means
Deploying AI for Social Media: A Wise Decision? Read More »
Instagram or TikTok? LinkedIn or Twitter? Facebook, Pinterest, or even something newer? With so many options, choosing the best social media platform for your business can feel like a confusing maze. But the truth is, there’s no single “best” platform for everyone. The right choice depends on understanding your unique audience, your business goals, and
Choosing the Best Social Media Platform for Your Business Read More »
My brother. My wife. Her friend. Three people I cherish and the only three who reacted to my Instagram post within the first 24 hours. It was disheartening to see my effort in content creation go unseen because I didn’t have a clear social media marketing strategy. This experience made me realize that posting on
5 Steps in Building a Successful Social Media Marketing Strategy Read More »
In recent weeks, social media has been ablaze with discussions surrounding a negative product review of Erisco Foods tomato paste by Nigerian consumer Chioma Okoli. Despite court orders, her recent arrest and detainment have ignited a firestorm of controversy, placing the brand’s reputation squarely under the harsh spotlight of public scrutiny. The public outcry against
Social Media Brand Reputation: A Case of Erisco, Chioma Okoli and Gino Nigeria Read More »
Imagine investing in a highly targeted social media campaign only to have potential customers slip through your fingers due to slow or nonexistent responses. This was the unfortunate reality for a health tech company that recently invested in paid media. While their messaging was attracting interest, the lack of timely customer service on their social
How Outsourcing Gives You an Edge in Customer Service Through Social Media Read More »
Imagine investing in a highly targeted social media campaign only to have potential customers slip through your fingers due to slow or nonexistent responses. This was the unfortunate reality for a health tech company that recently invested in paid media. While their messaging was attracting interest, the lack of timely customer service on their social
Outsourcing Social Media Customer Service: The Key to Happier Customers Read More »
In today’s digitally driven world, a strong social media presence is crucial for businesses of all sizes. Partnering with the right social media management agency can transform your online presence, boost brand awareness, and drive real business results. But how do you find the perfect fit? This guide will walk you through the key considerations
Choosing the Right Social Media Management Agency: The Ultimate Guide Read More »
Fact: 70% of businesses today use social media to connect with their customers. Here’s another: Many business owners take the initiative to manage their social media accounts themselves (after all, who knows your brand better than you?). Surely, there are situations where this can be ideal, like for a small, local business with a well-defined
DIY Social Media Management Vs Outsourcing: Are You Saving Cost? Read More »
Are you pouring time and energy into social media with minimal results to show for it? Ever feel like you’re shouting into a void, unsure if your efforts make a difference? If this sounds familiar, you’re not alone. We surveyed 113 Nigerian business and brand owners (with a focus on those especially within their first
Top Social Media Struggles: Insights from Nigerian Businesses (And How to Fix Them) Read More »
