Last updated: 3rd July, 2026.

1. Introduction

Growtally (“GrowTally,” “we,” “us,” or “our”) is a social media management agency committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you visit our website, engage our services, or interact with us. It also describes your rights and how to exercise them. By using our website or services, you agree to the practices described here.

2. Who We Are

Growtally is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, you can reach us at info@growtally.com.

3. Information We Collect

We collect the following categories of personal information:

1. Information you give us. Your name, email address, phone number, business name, and any details you share through our contact forms, consultation booking forms, newsletter signup, or live chat and WhatsApp conversations.
2. Account and service information. Details needed to deliver our services, including access credentials for the platforms and third-party social media management software we use to manage your accounts.
3. Automatically collected information. Your IP address, browser type, device information, pages visited, and browsing behavior, gathered through cookies and similar technologies.
4. Advertising and tracking data. Data collected through advertising and analytics tools to measure and improve our marketing, as described in Section 5.

4. How We Collect Information

We collect information when you complete a form on our website, book a consultation, subscribe to our newsletter, contact us by email, live chat, or WhatsApp, become a client, or browse our website. Some information is provided directly by you, and some is collected automatically through cookies and tracking technologies.

5. Cookies, Analytics, and Advertising Tools

We use cookies and similar technologies to run our website, understand how visitors use it, and deliver relevant advertising. The tools we use include Google Analytics, Google Tag, Meta (Facebook) Pixel, TikTok Pixel, and the LinkedIn Insight Tag. These tools may collect data such as your device information, browsing activity, and interactions with our ads, and they may combine it with data those platforms already hold about you. For full details on the cookies we use and how to manage them, please see our Cookie Consent page.

6. How We Use Your Information

We use your personal information to:

1. Respond to your inquiries and provide consultations.
2. Deliver, manage, and improve our services.
3. Process payments and manage our agreement with you.
4. Send you marketing emails and updates where you have opted in.
5. Measure and improve our website, content, and advertising performance.
6. Comply with legal obligations and protect our rights.

7. Legal Bases for Processing

Where GDPR or UK GDPR applies to you, we rely on the following legal bases: your consent (for example, marketing emails and non-essential cookies), the performance of a contract (to deliver services you have engaged us for), our legitimate interests (to run and improve our business, where not overridden by your rights), and compliance with legal obligations.

8. Marketing Communications

Where you have opted in, we may send you marketing emails, newsletters, and updates about our services. You can withdraw your consent at any time by clicking the unsubscribe link in any email or by contacting us at info@growtally.com. Withdrawing consent does not affect service-related messages we need to send you as part of an active engagement.

9. How We Share Your Information

We do not sell your personal information. We may share it with:

1. Service providers and processors who help us operate, such as hosting, email, analytics, advertising, and third-party social media management software providers.
2. Advertising and analytics platforms, as described in Section 5, subject to your cookie choices.
3. Legal and regulatory authorities where required by law.
   Some of these tracking and advertising activities may be considered “sharing” or “sale” of personal information under certain US state laws. Where that applies, you have the right to opt out, as described in Section 12.

10. International Data Transfers

GrowTally is based in Nigeria and serves clients internationally, including in the EU, UK, Canada, and United States. This means your personal information may be transferred to and processed in countries whose data protection laws differ from those in your own country. Where we transfer data from the EU, UK, or other regions with cross-border transfer rules, we take steps to ensure it is protected by appropriate safeguards, such as standard contractual clauses.

11. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to meet legal, accounting, or reporting obligations. When information is no longer needed, we securely delete or anonymize it.

12. Your Privacy Rights

Depending on where you live, you may have the following rights over your personal information:

1. The right to access the personal information we hold about you.
2. The right to correct inaccurate or incomplete information.
3. The right to request deletion of your information.
4. The right to restrict or object to how we process your information.
5. The right to data portability.
6. The right to withdraw consent at any time.
   If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority. If you are in Canada, you have the right to access and correct your information under PIPEDA. If you are a California or other US state resident, you may have the right to know what information we collect, request its deletion, and opt out of the sale or sharing of your personal information. To exercise any of these rights, contact us at info@growtally.com.

13. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

14. Children’s Privacy

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have collected such information, please contact us and we will delete it.

15. Third-Party Links

Our website may contain links to third-party websites and platforms. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

16. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

17. Contact Us

If you have questions about this policy or how we handle your data, please contact us:
Growtally
Email: info@growtally.com
Alternative email: growtallymedia@gmail.com
Registered address: Spacepad 1, Lekki Peninsula, Lekki Phase 1, Lagos, Lagos State, Nigeria